Shipping Policy

Last Updated: September 27, 2026

Thank you for shopping with us! We’re committed to getting your order to you safely and as quickly as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment has been confirmed.

Orders placed on weekends or public holidays will be processed on the next business day.

Please note that processing times may be longer during sales, holidays, product launches, or other periods of high order volume.

Shipping Times

Once your order has been processed, estimated delivery times are:

• Domestic Orders: 3–7 business days

• International Orders: 7–21 business days

Delivery times are estimates and are not guaranteed. Delays may occur due to weather, customs, carrier issues, holidays, or other circumstances outside our control.

Shipping Costs

Shipping charges are calculated and displayed at checkout based on your delivery address and the items in your order.

From time to time, we may offer free shipping promotions. Any applicable free-shipping offer will be clearly displayed on our website or at checkout.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking information, when available.

Please allow up to 48 hours for tracking information to become active.

Incorrect or Incomplete Address

Please make sure your shipping information is correct before completing your order.

If you provide an incorrect or incomplete address and the package is returned to us, you may be responsible for the cost of reshipping the order.

If you notice an error in your shipping address, contact us as soon as possible. We cannot guarantee that address changes can be made after an order has been processed.

Lost, Stolen, or Damaged Packages

If your tracking information shows that your package was delivered but you cannot locate it, please first check with household members, neighbors, and your local delivery carrier.

If your package arrives damaged, please contact us as soon as possible and provide photographs of the damaged packaging and product.

We will work with you and the shipping carrier to determine the appropriate resolution.

International Orders and Customs

International customers may be responsible for customs duties, taxes, import fees, or other charges imposed by their country.

These charges are not included in the product or shipping price unless explicitly stated at checkout.

Customs delays are outside our control and may result in longer delivery times.

Delivery Delays

While we do our best to meet the estimated delivery times above, we cannot guarantee delivery by a specific date.

We are not responsible for delays caused by shipping carriers, customs, weather, natural disasters, strikes, incorrect addresses, or other circumstances beyond our reasonable control.

Contact Us

If you have any questions about your order or our shipping policy, please contact us through our Contact Us page or email us at [your email address].

We’re happy to help!